DMT Workholding is very proud of its high customer satisfaction rating. We are dedicated to designing and producing the most innovative fixtures in the industry, delivering the best workholding solution to each project. Here is what some of our customers have to say about their experience with the DMT Workholding team.
Shiloh Industries, Inc.
“DMT is the standard by which I measure all other CNC fixture builders against. Their robust design philosophy and quality workmanship have delivered solid workholding solutions that have withstood the test of time in a challenging production environment. DMT understands the needs of suppliers to the automotive industry.”
“You can actually hear and feel the quality of DMT’s fixture! If you’ve ever had the pleasure of opening and closing a door on a Mercedes Benz, you know what I’m talking about. You end up doing it over and over again just to appreciate the quality and feel! That’s what this fixture reminds me of!”
“It’s not necessarily always cost. Sometimes it comes down to KNOWING a company can do the job, and that’s why we’ll go to DMT for the most complex jobs. We always return to the people we feel most comfortable working with. Their strength is their knowledge of our company, our internal processes, and how we work. That allows us to be very candid with each other in getting the job done. They’re very customer oriented and I have confidence not only that they’ll do a good job, but if anything requires further servicing, they’ll be there and make sure the problem gets solved.”
“We want a level of comfort with the engineers. Fixtures represent about 10-15% of the value of the project. But that 10-15% can cause major headaches if it’s wrong. It can result in our not getting paid by our customers. Not to mention the value of losing face with our customers. DMT’s greatest strength is their willingness to give us support. We’ve developed a positive relationship. They have supported us in every aspect. They are our partner. DMT is great for large parts, heavy parts – heavy duty. We think DMT’s niche is with larger parts. For us they work well for customers like Caterpillar.”
“Customer Service is the most important criteria when we evaluate a supplier. We don’t always have the skills in house that we need. We value a supplier’s ability to come in and help us out. After we visited DMT’s facility we were impressed with the cleanliness of the shop and their range of capabilities; Fixture building, full inspection, assembly, cleaning areas, and Top End machinery. We choose to work with DMT because of the quality of their products and their design capabilities. When you work with DMT you know it’s going to turn out right. You can count on what you are going to get.”
Robert Bosch Mexico
“DMT was selected by our OEM supplier, but once we saw their work we liked it. They know machining. They understand CNC. There is no learning curve. Cost is important but time and quality is even more critical. I stick with people I can trust.”
“DMT’s greatest strength is versatility; their ability to take on an entire project – from design to implementation and their ability to integrate with our other pieces of equipment. They truly understand the project and demonstrate that ability by doing what they said they would. The more complicated the project is the more likely we are to narrow our focus to firms whose capabilities match the needs of the project. That might be only one or two suppliers. Then we will work closely with them. Once we make the decision we never look back.”
“One thing that sets DMT apart is the amount of detail they provide. They’re really good at that. You’ll get a higher quality fixture. They’re good people who know they’re stuff.”
PGI Mfg., LLC
“What matters most when selecting a workholding company is seeing their work and knowing in advance how they’re going to support you. It’s a given that there’s going to be problems with any job, so I want to know how they’re going to deal with them. DMT is there when I need them and that’s why we keep going back to them. They’re easy to work with. They’re strength is their team knowledge and experience. When I talk to them they often times give me answers right over the phone, which I appreciate. They support me how I need to be supported. There is no one else who does what DMT does as well as they do.”
“When it comes down to design, DMT is unique with having engineering available for design development and programming for electronics. DMT is Turnkey and integration. If we need a total system, then most other suppliers drop off the list. They know how to design and build the full realm of a system. They have good technology, innovation and they’re easy to work with.”
Advanced Process Engineer, PGI Mfg., LLC
“DMT is a great company to work with. At least as important as the quality of their work is the quality of their service. We came at them with a large project with a very aggressive time line and their performance has been world class. Our experience is that DMT is a terrific supplier and their people are highly skilled, professional, and customer driven. We see DMT as a Benchmark Supplier.”