Custom Workholding Fixture Service & Preventative Maintenance
DMT WORKHOLDING is committed to your success long after we deliver your completed and tested fixture. We partner with our customers to ensure the ongoing efficiency of the fixture via our experienced custom workholding fixture repair, service, preventative maintenance & fixture rebuild team.
As your custom workholding partner, the entire DMT staff will work to resolve any workholding issues that may arise. We are invested in your long-term success and will get your issue resolved ASAP. The DMT WORKHOLDING service team is second to none and is routinely brought in to resolve issues with our competitor’s fixtures.
CNC Fixture Service
Routine maintenance is essential to keep systems and components operating at peak performance through millions of cycles. All DMT fixturing shipments are accompanied with a customized list of recommended spare parts. DMT partners with numerous customers to preemptively replace wear components and evaluate each fixture in our facility or yours. With years of experience in all manufacturing conditions, the team can provide a variety of maintenance and repair services.
Workholding Fixture Maintenance Services Include:
- On-site support for new fixture installations and validation
- Troubleshooting and support of existing processes—both proprietary and non-DMT fixtures
- Full fixture PM services including fixture recertification back to factory specifications
- Coordinate Measuring Machine (CMM) inspection
- Machine crashes, fixture repair, and fixture rebuilds
- Parts and systems repair and maintenance
- Reverse engineering of competitive replacement parts
DMT’s team can often resolve a fixture issue over the phone. In fact, ~75% of the service-related calls we receive we are able to resolve in minutes. We can diagnose the issue and make a settings recommendations in real time. These troubleshooting sessions often cover issues that are not necessarily related to the fixture but to the machine, tooling, hydraulic power supply, or other process-related elements. We break down the issue and get you back up and running ASAP. Of course, if we do need to get a technician on your floor, our team can be on a plane or in a car and to your location in a matter of hours.
Human error or machine malfunction-related crashes are frustrating and time consuming. DMT is committed to leading you through this process to minimize the downtime cost and delays. In most cases our recommended spare parts will be able to quickly address these events. In the rare case that the damage is greater than our suggested spares, we will expedite any replacement parts needed to get you back up and running.
Fixture Retrofits & Preventative Maintenance
The DMT WORKHOLDING Service Team provides a complete suite of preventative maintenance and fixture retrofitting services. We can deliver full PM and rebuild services for DMT built fixtures and competitive branded fixtures as well. We can provide service on site or in our service facility.
It’s not necessarily always cost. Sometimes it comes down to KNOWING a company can do the job, and that’s why we’ll go to DMT for the most complex jobs.
Fixtures represent about 10-15% of the value of the project but can be major headaches if it’s wrong. …DMT’s is our partner and are great for large parts, heavy parts – heavy duty. For us they work well for customers like caterpillar.
DMT is Turnkey and integration. If we need a total system, then most other suppliers drop off the list. They know how to design and build the full realm of a system. They have good technology, innovation and they’re easy to work with.
DMT's greatest strength is versatility; their ability to take on an entire project--from design to implementation--and their ability to integrate with our other pieces of equipment. They truly understand the project and demonstrate that ability by doing what they said they would.
DMT was selected by our OEM supplier, but once we saw their work we liked it. They know machining. They understand CNC. There is no learning curve. Cost is important but time and quality is even more critical. I stick with people I can trust.
One thing that sets DMT apart is the amount of detail they provide. They’re really good at that. You’ll get a higher quality fixture. They’re good people who know their stuff.
What matters most when selecting a workholding company is seeing their work and knowing in advance how they’re going to support you. …There is no one else who does what DMT does as well as they do.
We choose to work with DMT because of the quality of their products and their design capabilities. When you work with DMT you know it’s going to turn out right. You can count on what you are going to get.
Our experience is that DMT is a terrific supplier and their people are highly skilled, professional, and customer driven. We see DMT as a benchmark supplier.